The Heer Return Policy Shalwar Kameez, Pakistani Wedding Lehenga, Indian Lenghas Choli Bridal Dresses

TheHeer.com offers an elite range of Garments, particularly created to suit a customer's individual taste and requisite. Garment orders are based on the measurements/sizes that you give on our website or by email. The Heer will not be liable for any inaccuracies in the final product (your custom order) in lieu of the measurements provided. Please remind that before dispatching any order, we take snap and record videos of every measurement part of the dress and keep them in evidence so that if any misfit case arises we first examine it by checking measurements from our records. We do not agree to returns or exchanges of custom orders. If they are sent erroneous, defective or not fit in accordance to the size ordered we'll offer you a free rectifying service.

We do expect that our valued customers will benefit enormously from the services offered at TheHeer.com. Choose from our broad range of designs. Select standard sizes from our size charts or place a modified order for a perfect fit as per your prerequisite.

Though we have taken extreme care to ensure that product descriptions and definite colors of garments are precise and close to colors displayed on the website, calibration of the display devices used may sometimes disfigure colors displayed on your computer monitor or laptop. While we are not capable to guarantee the accuracy of colors, we recommend customers to be aware of such limitations and accommodate the slight differences that may produce up in this regard.

At The Heer, we take sufficient measures and struggle for faultlessness in executing your order. Our Customer Support team is always accessible to assist you with your order and guarantee complete satisfaction.

Refund, Returns Policy for Garments

We are not offering a refund as every garment orders are based on the measurements/sizes/colour/customerization that you provide on our website by email, phoneor fax. TheHeer will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided. Please note that before dispatching an order, we take photographs and record videos of each measurement part of the dress and keep them in record so that if any misfit case arise we first investigate it by checking measurements from our library. We do not accept returns or exchanges of custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered we'll offer you a free fix.

Refund,Returns Policy for other Items

At TheHeer, we want you to be delighted every time you shop with us. are not offering a refund but uou can always fix/change items if they are defective or sent incorrect. Please know that you must provide us a written record of the reason forfix or change within 24 hours of receiving the item. Custom, Oversize, or hazardous items cannot be change/fix. Items that have been used will not be accepted as fix/change. Items which have any stains, emit, body odours or perfume scents, have any kind of marks, damages or water stains will not be accepted for change/fix

There is no refund for shipping and handling charges.